Privacy Policy

My contact details

Name: Felicity Ashley

Phone: +44 (0)20 8050 1357

E-mail: felicity@felicityashley.com

The type of personal information we collect & why we have it

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website to power our site analytics, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Online Form Submission

When you submit information to this website via webform on our contact page, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

How we store your personal information

We keep your name, email and mobile number for the purpose of arranging appointments and bookings, and for ongoing communication while we’re working together. From time to time we would also like to use your data to inform you of latest news and products. If you choose to stop your service with Felicity Ashley, you may ask to remove some of your data and you can unsubscribe from marketing at any time by contacting us at felicity@felicityashley.com.

In order to meet insurance and financial obligations, we are required to keep certain details on record for a fixed period of time from the date of your last booking in order to meet the requirements of relevant policies and legislation. At present, this is five years for insurance and six years for tax/financial purposes.​

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at felicity@felicityashley.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at felicity@felicityashley.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: +44 0303 123 1113

ICO website: https://www.ico.org.uk

© 2023 Felicity Ashley | All Rights Reserved
Website design by GS Creative Designs